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Clinical Negligence
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Clinical Negligence

Compensation claims for medical mistakes.

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A-Z of Clinical Negligence Claims

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If you’ve suffered due to clinical or medical negligence, you may be feeling overwhelmed, let down, and unsure where to turn.

Medical mistakes can have lasting physical, emotional and financial effects. At Truth Legal, we understand how serious these situations can be. That’s why we’re here to support you with honest advice and help you explore whether you have a clinical negligence compensation claim.

Making a clinical negligence claim

A clinical negligence claim is a legal process for claiming compensation if you’ve been given sub-standard or negligent care by a medical practitioner.

You may be entitled to compensation if you can prove that the negligent treatment caused illness or injury, or made an existing condition worse.

Being let down by a trusted medical professional is distressing and traumatic, and while compensation isn’t going to make everything better it could be the first step toward putting your life back on track.

How do I make a clinical negligence claim?

The simplest and most effective way to start a clinical negligence claim is to get in touch with the team of experts at Truth Legal.

We’ll explain the criteria for clinical negligence claims, how long the process takes, and the amount of compensation you may be entitled to. If we think you have a strong claim for clinical negligence compensation, we’ll work on a no win no fee basis to build the strongest possible case.

When can I make a clinical negligence claim?

You can make a clinical negligence claim – also known as a medical negligence claim – if the duty of care demonstrated by someone treating you fell below a ‘reasonable standard’. Clinical negligence claims can be made whether the care in question was provided by an NHS or private healthcare provider.

To make a successful claim you need to prove that you received negligent clinical care, and this then caused an illness or injury, or led to an existing condition getting worse.

How much compensation can I claim for clinical negligence?

Compensation for clinical negligence claims can run from £1000 for minor cases up to millions for patients who have suffered life changing injuries.

The exact amount varies from case to case, depending upon the severity of the injury or illness and the impact it has had on your life.
Once our team of clinical negligence experts have taken the details of your case during an initial free 30 minute consultation we’ll have a clearer idea of the range of compensation you may be entitled to. In simple terms, the more severe an injury is and the bigger the impact it has had on your life as a whole, the more compensation you might be entitled to.

The factors we use when coming up with an estimated figure for possible clinical negligence compensation include the following:

  • The type of injury or illness and how severe it is
  • The pain and suffering caused, now and in the future
  • Any costs directly related to the clinical negligence, including medical bills and care costs now and in the future
  • Any earnings or pension provision lost now and in the future

How is compensation calculated for a clinical negligence claim?

Compensation for a clinical negligence claim is calculated by combining general damages with special damages.

General damages are based on the pain and distress caused by the clinical negligence, as well as the impact it has had on your ability too fully live your life.

Special damages are intended to reimburse you for any expenses which are directly related to the clinical negligence and the impact it has had.
General damages in clinical negligence claims

General damages are an amount of compensation which reflects the nature of your illness or injury and the pain and distress it has caused. This includes something called ‘loss of amenity’, which means not being able to enjoy everyday things like leisure pursuits and hobbies.

A publication called the Judicial College Guidelines (JCG) sets out recommended ranges for general damages across all types of personal injury claims, including clinical negligence.

The amounts are based on the part of the body impacted, how severe the injury or illness is, and how the symptoms are likely to develop in the future.

As experts in the field of clinical negligence, our specialist solicitors realise that no amount of compensation can genuinely make up for the pain, stress and disappointment of being let down by a trusted medical professional.

We combine our legal expertise with empathetic support to help you start to come to terms with how you’ve been treated and build a foundation for living the rest of your life.

Special damages in clinical negligence claims

Special damages in clinical negligence claims are intended to reimburse you for any direct ‘out of pocket’ expenses linked to the clinical negligence you experienced. The amount is intended to cover anything you have spent or will have to spend in the future on the basis of your illness or injury.

The aim of special damages is to ensure that you are not left in a worse financial state than you would have been if the clinical negligence had never happened.

Special damages expenses could include, but may not be limited to, the following:

  • Any loss of earning or pension caused by your injury or illness
  • Any costs for the medical treatment you need for your injury or illness
  • Any care costs linked to your injury or illness
  • Costs linked to any care provided by friends or family
  • The cost of any adaptations needed in your home or the vehicle you use
  • Travel expenses linked to your injury or illness

What types of clinical negligence can I claim for?

As experts in the field of clinical negligence, the team at Truth Legal are used to successfully claiming compensation for a wide range of clinical negligence cases.

Some of the more common ways in which people find themselves dealing with clinical negligence include the following:

  • A medical professional prescribing the wrong medication or advising an incorrect course of treatment
  • A delayed diagnosis when a condition or injury isn’t promptly diagnosed by a medical professional, and as a result the patient experiences more suffering and pain.
  • Misdiagnosis when a medical condition or injury is diagnosed incorrectly. As a result, the condition or injury goes untreated, or the correct treatment is delayed.
  • Failing to refer a patient to the right specialist when they present for investigation or treatment could lead to a condition or injury becoming worse
  • Procedures carried out during childbirth
  • Surgical negligence when medical professionals make mistakes while carrying out surgery. Common examples include:
    • The wrong surgery taking place or a procedure being botched
    • Foreign objects being left in a patient’s body
    • Post-operative infection setting in
    • Patients not being given sufficient information on the risks involved in surgery
    • Anaesthetic being administered incorrectly

Other potential reasons for making a clinical negligence claim might include the following:

  • Not carrying out diagnostic actions like blood tests, scans and x-rays
  • Misinterpreting the results of tests like scans and x-rays
  • Discharging a patient prematurely
  • Failing to note worsening symptoms
  • Poor after-care following surgery
  • Performing surgery on the wrong patient or body part
  • Leaving a foreign object in a patient following surgery

Who can I make a clinical negligence claim against?

You can make a claim for clinical negligence against any individual or body that failed in their duty of care to you as a patient. The team at Truth Legal have pursued successful claims against healthcare providers including the following:

  • NHS Trusts
  • Hospitals
  • Community care providers
  • Mental health care providers
  • GPs
  • Dentists
  • The ambulance service
  • Pharmacies
  • Private healthcare providers
  • Opticians
  • Nursing homes
  • Therapists, including those offering alternative and complementary treatments

What do I need to prove to make a clinical negligence claim?

In order to make a successful clinical negligence claim you need to prove two things:

  • You received care that fell below the standards that are reasonably expected, because a healthcare professional was negligent
  • This caused an illness or injury, or made an existing condition worse

In legal terms, proving clinical negligence will involve our expert solicitors building a case around the following:

  • Did the care you received fall below the kind of ‘reasonable’ level which healthcare professionals are legally obliged to provide?
  • Can you prove that the negligent actions in question caused your illness or injury?
  • Can you build a case to demonstrate the negative impact which clinical negligence has had on your life?

What information do I need to provide for a clinical negligence claim?

The more information you can provide to support your clinical negligence claim the better, but we know that gathering evidence might be the last thing on your mind during such a traumatic period. That’s why we work as hard as we do to gather the evidence you’ll need.

Information which could help your clinical negligence claim will include the following:

  • A collection of your medical records – including any relevant scans, x-rays and test results – setting out the treatment you received.
  • Your own detailed statement setting out a chronological account of your interactions with the relevant medical professionals, your account of how you were treated and the impact which this treatment (or lack of treatment) has had on your life.
  • In some cases it may be useful to provide photographic evidence to support aspects of the claim such as any injuries suffered.

What is the clinical negligence claim process?

We understand how daunting it can be to make a claim for clinical negligence. To offer as much support as possible we break the claims process down into the following individual steps:

Consultation

We provide an initial no-obligation consultation free of charge. We use that time to ascertain the details of your case, including where and how you think mistakes were made and the impact this has had.

If we think you have a strong case to claim clinical negligence we’ll set out the funding options and the likely next steps.

Your case

We’ll start to put your case together. This will involve gathering information such as:

  • Your medical records
  • Your own statement
  • Any witness statements

We’ll also arrange an expert medical evaluation to obtain a full picture of your condition or injury, the impact it has had, and the future prognosis.

Letter of notification

We’ll send an initial letter to the relevant body or individual, informing them that you intended to bring a claim for alleged clinical negligence. In some cases the other party will immediately make efforts to resolve the claim as quickly as possible.

Letter of claim

This is when we send a detailed account of your case to the other party. In it we will set out details of the negligence which we think took place, the impact it has had on you and the amount of compensation which we are seeking.

The other party has a legal duty to respond to your claim within 4 months of it being submitted. This generally involves:

  • Admitting liability and offering compensation OR
  • Denying any negligence

Court proceedings

If the other party denies negligence, or refuses to offer what we think is a fair amount of compensation then we will start court proceedings on your behalf. In most cases, a hearing date will be set for approximately 18 months after the other party responds

If a claim reaches this stage will continue to negotiate . We always try our best to resolve cases via negotiation and mediation, meaning you won’t have to wait for a court date or attend a hearing.

Court hearing

If we can’t negotiate a settlement of this kind, then it is likely that you’ll have to attend a hearing in front of a judge. If this happens you can rest assured that our expert team will be right by your side.

We’ll present the facts of your case in the strongest possible manner, using our experience of clinical negligence claims to highlight the relevant details and work to win the compensation we think you deserve.

How long do clinical negligence claims take?

The majority of clinical negligence claims take between 12-24months to settle. The precise timeframe will depend upon the complexity of your particular case and the approach taken by the other party.

Once you start working with our clinical negligence team we’ll be able to provide a more tailored estimate of how long we think the claim could take. Our commitment to clear and open communication means we’ll keep you fully updated on likely timeframes every step of the way.

Is there a time limit to make a clinical negligence claim?

The usual time limit for making a clinical negligence compensation claim is 3 years. This runs from the date on which the negligence happened, or the date on which you became aware of it.

Exceptions to this time limit include the following:

  • A child who was a victim of clinical negligence has 3 years from the date of their 18th birthday to make a compensation claim
  • A person who is unable to claim due to limited mental capacity – if they have a brain injury for example – will not be subject to the 3 year limit. The time limit may apply if they become able to make a claim on their own behalf at some point
  • If a person dies within 3 years of negligent medical treatment their estate has 3 years from the date of death in which to bring a claim.

How much will it cost to make a clinical negligence claim?

It won’t cost you anything to make a clinical negligence claim. We work on a no win no fee basis, which means that you won’t have to pay costs even if your claim is unsuccessful.

If your claim is successful we’ll usually take a percentage of the compensation as a fee to cover our costs, leaving you with the majority of the money. You may also have to pay a contribution towards an insurance premium. If you contact us to discuss a possible clinical negligence claim we’ll explain exactly how the funding works, in a clear, jargon-free manner.

Will I have to go to court to make a clinical negligence claim?

The likelihood is that you won’t have to go to court to make a clinical negligence claim.

According to NHS Resolution – the body which handles NHS clinical negligence claims – 81% of claims were settled outside court in 2023/24. The approach we take is to rely on dispute resolution methods to negotiate settlements as quickly as possible, sparing you the stress and time involved in having to appear in court wherever possible.

Can I make a clinical negligence claim on behalf of another person?

Yes, you can make a clinical negligence claim on behalf of another person. Examples include the following:

  • Making a claim on behalf of someone who is under 18. As a parent or legal guardian you can act as a ‘litigation friend’ and claim on behalf of a child impacted by alleged clinical negligence.
  • Making a claim on behalf of a person with diminished mental capacity. You can be legally designated to make a clinical negligence claim on behalf of an individual lacking the mental capacity to claim in their own right.
  • Making a claim on behalf of the estate of a person who has died.

Will I need to have a medical examination?

Yes, in the majority of clinical negligence claims a medical examination is needed. The information it gathers can be used together with expert opinion to help build the strongest possible claim.

Will making a claim affect my on-going care?

Making a clinical negligence claim will have no impact on any care you are receiving. Refusing to treat a patient on the basis of a complaint or legal claim is against the law. You may, however, ask to receive treatment from another body or individual if you’d prefer.

What is the legal definition of a clinical negligence claim?

The legal definition of a clinical negligence claim can be summarised as follows:

  • The care which you received fell below a ‘reasonable standard’
  • As a result of this failure you suffered an illness or injury, or had an existing condition made worse

What is “causation” in clinical negligence claims?

Causation in clinical negligence claims is a legal term that refers to the link between the treatment you received and any injury or illness suffered. Causation can be legal or factual, with each defined as follows:

Legal causation – based on asking if the injury or illness would have happened if the negligent action hadn’t occurred

Factual causation – based on proving that the negligent action caused the injury or illness

Can I make a complaint about my treatment while also making a compensation claim?

Yes, you can make an official complaint about your medical treatment at the same time as making a claim for clinical negligence. In some cases, the fact that you have made a complaint through an official body such as Patient Advice and Liaison Service (PALS) or the Health Service Ombudsman may help to strengthen your clinical negligence claim.

Can I claim for clinical negligence if I was treated through private healthcare?

Yes, you can make a claim for clinical negligence if the treatment in question was provided by a private healthcare professional. Private providers of healthcare have the same legal obligation to provide a reasonable duty of care.

If a private healthcare provider fails in their duty of care and this leads to an injury, illness or condition, then you have every right to make a clinical negligence claim against them.

Can I receive interim payments while my clinical negligence claim is being settled?

Yes, you can receive interim payments if the other party has admitted liability. In more complex cases it may take some time to agree on a compensation amount due to issues around the full extent of your injuries, care provision needed and expenses such as adapting a home or moving to a new home entirely.

In cases such as these we will apply for interim payments to cover on-going costs such as medical bills until a final settlement is agreed. Any interim payments which are made will be deducted from the final compensation amount.

Why choose Truth Legal to represent you for your clinical negligence claim?

The team of experts at Truth Legal have got years of hands-on experience of making successful clinical negligence claims. We understand just how traumatic cases of clinical negligence can be for all involved, and we combine our legal expertise with a caring and empathetic approach.

We’ll work on a no win no fee basis to guide your through the compensation process one step at a time. We know from experience that claiming compensation isn’t just about the money you might receive.

It’s about acknowledging that you’ve been badly let down by medical professionals you trusted, and left to cope with injuries or illness that can sometimes be life-changing.

A successful clinical negligence compensation claim could be the first step toward putting your life back and track and facing the future with renewed confidence. It could also help you to get the care and medical help you need, and make it easier for your family to support you in the future.

No matter how complex your case might be, we’ll work by your side to gather the evidence needed to show that you’ve been let down. We understand clinical negligence and how to build a case showing just how much of an impact it has had on your life.

If you think you could claim clinical negligence compensation then please contact us today to explain exactly what happened to you, and we’ll explain how we can help.

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Clinical Negligence FAQs

What can I claim compensation for on a clinical negligence claim?2023-02-10T14:18:43+00:00

Your injuries are not the only thing you can claim compensation for. Your life can be affected in many different ways as a result of the harm you have suffered. This can lead to you incurring a variety of other losses and expenses. If these losses have arisen as a direct consequence of the harm, you can include them in your claim.

Some of the most common losses include:

  • Medical expenses and treatment costs
  • Loss of earnings
  • Care and assistance
  • Travel expenses

Losses which are anticipated to occur in future can also be included in a compensation claim. These future losses, like all losses, must be supported by evidence and must have been incurred as a result of your injuries. For example, if the harm you sustained will mean you require long-term care, expenses relating to this could be added in your compensation claim.

Can I make a ‘No Win No Fee’ clinical negligence claim?2023-01-22T17:00:02+00:00

In most cases, Truth Legal can act for you under a ‘No Win, No Fee’ agreement. This means that, in all but very rare circumstances, you will not have to pay our fees if your claim is unsuccessful.

With a successful outcome, some of our fees are paid by a portion of your compensation award. This is the normal way in which No Win, No Fee agreements operate. It is also usual for most of our fees to be paid by the other party or their insurers.

How a claim is funded is always explained in more detail before your claim begins. Please feel free to contact us if you would like to know more.

How long do I have to make a clinical negligence claim?2023-02-10T14:20:05+00:00

As a general rule, you must start your clinical negligence claim within 3 years of your knowledge of the negligence alleged.

If this time limit expires, you could be prevented from ever bringing a negligence claim in relation to it. However, this time limit can be altered by certain circumstances. One example would be if you only found out you had been the victim of negligence after the date on which it occurred. So if a negligent misdiagnosis occurred several years ago, and you have only now become aware that a serious medical condition was overlooked, the 3-year time limit will begin from the date when you found out about the negligence.

There are other rules which can affect the time limit.

  • Children – if a child is the victim of clinical negligence the 3-year time limit does not start to run until the child’s 18th
  • Death of claimant – If the claimant dies before their claim is brought or finished, the 3-year limit runs from the date of their death so long as their death occurs within 3 years of their date of knowledge of negligence.
  • Capacity – if the claimant does not have the ability to understand that they have suffered negligent treatment. In this situation until they regain the capacity the 3-year rule does not apply.

If you are thinking of claiming compensation for clinical negligence, or if you are concerned it might be too late, contact us as soon as possible so that we can advise you.

Is it right to claim compensation from the NHS?2024-10-08T12:41:58+01:00

We all know the difficulties faced by the NHS and its staff. In general, the NHS provides an excellent service to the vast majority of its patients.

However, when receiving medical treatment, advice, or a diagnosis, you are entitled to a professional and quality service.

You have a right to seek redress if your health has been affected by the negligence of someone else. It means you have suffered harm through no fault of your own. You placed your trust in their professional skills and they let you down.

Can I make a clinical negligence claim on behalf of someone else?2023-02-10T14:21:51+00:00

Ordinarily, claims for injury compensation must be made by the person who has been injured.

There are situations, however, where you can bring a claim on someone else’s behalf in the capacity of their ‘Litigation Friend’. These are cases where the injured person:

  • Is a child – under the age of 18
  • Is someone without mental capacity – whether this has been caused by the negligence in question or not

Or

Where the victim of the negligence has passed away. It may be possible for a claim to be brought by the people who are dealing with the late person’s estate – or by certain people if they have suffered loss due to the late person’s death.

If you are thinking of bringing a claim on behalf of someone else, please make us aware of this so that we can advise you fully on your situation.

 

What happens in a clinical negligence claim?2023-02-10T14:23:34+00:00

The first step is to arrange an initial consultation with us. This will be free and there is no obligation for you to proceed any further with your case.

Provided you wish to proceed,

we will provide you with initial advice including whether a complaint is likely to be suitable process, arrange funding for your claim, arrange for access to your medical records, obtain other evidence to support your claim including witness statements and independent medical opinion on the standard of the treatment you received. We will arrange for you to be examined by our own medical experts.

Once we have sufficient evidence of there having been negligence we will make the claim to those responsible.

Most claims will settle at this point with offers being made by those responsible for the negligence. If a settlement is not reached then sometimes we may issue court proceedings on your behalf to secure the compensation you deserve.

Responsibility

With clinical negligence cases, the responsible party will usually be the relevant NHS trust, or private healthcare provider. If the harm caused to you was through the conduct of a member of staff, it is extremely rare for them to be sued directly. If they were employed by the NHS trust or private healthcare provider – and they were negligent during the course of their work – then their employers will be ‘vicariously liable’ for their conduct. This means that the employers are held responsible for the standard of work of their employees.

Proving negligence

When receiving a claim, the other party will indicate whether they are disputing fault. If they do, there are several things which you and your legal representatives must prove:

  1. That their standards of care fell below those required
  2. That this failure caused the harm which you are claiming for

For Point 1, the required standard of care that a medical professional must meet is that of an ordinarily competent medical practitioner, as considered by a responsible body of medical opinion. You might see this referred to as ‘the Bolam test’.

Point two is often termed ‘causation’. To be successful, you must prove that the alleged negligence was the cause of the harm for which you are claiming compensation. Depending on the circumstances, this can be difficult. For example, if you were already suffering from a medical condition, there are challenges of proving that certain actions (or a lack of action) caused your condition to worsen.

Medical evidence

Medical evidence is crucial to establishing that harm has been caused through clinical negligence. This involves consulting an independent medico-legal expert for their opinion on the harm you have suffered, often by arranging a medical examination with them.

Medical evidence is important even if the other side accepts full responsibility for your injuries. It acts as proof of the extent of your injuries themselves and forms the basis for valuing your compensation claim.

How can Truth Legal help?

When you’ve been through a medical nightmare, often the last thing you want is a period of more upheaval. The idea of bringing a claim can be daunting.

We understand that the human side of a claim should not be ignored. After all, it is the whole point of the claim. Compensation is not just financial, it has wider significance in how you come to terms with your injuries and move forward with your life. It can represent a way of making a difference, and allows you to take a stand against the mistakes that affected you – often in the hope that they are not repeated with someone else.

Truth Legal’s solicitors are experienced specialists in making all kinds of clinical negligence claims. We have helped many clients recover justly-deserved compensation for the pain and suffering they have experienced. We are based in Harrogate, Hull and Leeds..

If you would like to start your claim for compensation, contact us today to discuss your case.

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